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PRIVACY POLICY 

INTRODUCTION

Welcome to https://donttellmama.co.in/ (the “Website”), owned and operated by Don't Tell Mama (“Don't Tell Mama”, “we”, “us”, or “our”). We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Website.

If you do not agree with this Privacy Policy, please do not access the Website.

We may update this Privacy Policy from time to time for any reason. All changes will be effective immediately upon posting the revised policy with the “Last Updated” date. You waive the right to receive specific notice for each change, and your continued use of the Website constitutes acceptance of the revised terms.

We encourage you to periodically review this page to stay informed of any updates.


1. COLLECTION AND USE OF PERSONAL INFORMATION

We collect information in various ways, including:

Personal Data:
Includes your name, email, phone number, shipping address, and other information you provide when registering, placing an order, or interacting with the Website. This information helps us personalize your experience and process orders efficiently.

Derivative Data:
Automatically collected data such as IP address, browser type, operating system, access times, and pages visited before or after using the Website.

Financial Data:
Payment-related information may be collected when you place an order. We do not store your financial data. All transactions are securely processed via third-party payment gateways such as Razorpay, Stripe, PayPal, and Paytm. Please review their respective privacy policies for more information.

Customer Activity Data:
We may collect aggregated data on customer behavior across our Website and services to understand usage trends and improve our offerings. When non-personal data is combined with personal data, it is treated as personal data.

Cookies & Other Technologies:
Our Website uses cookies to personalize content, store preferences, analyze performance, and serve targeted advertisements. By using our Website, you consent to our use of cookies. You may delete or disable cookies through your browser settings at any time.


2. USE OF YOUR INFORMATION

We may use the information we collect to:

  • Process and manage your orders and payments

  • Send transactional emails and promotional offers

  • Customize and enhance your user experience

  • Respond to queries, support requests, or complaints

  • Notify you of product launches, updates, or promotions

  • Improve Website functionality and performance

  • Prevent fraudulent activity and ensure security

  • Carry out internal audits, research, or data analysis

  • Administer contests, sweepstakes, or surveys

  • Comply with legal requirements and resolve disputes


3. DISCLOSURE OF YOUR INFORMATION

Your information may be shared as follows:

i. Legal Requirements:
We may disclose information if required by law or if we believe it's necessary to comply with legal processes, protect our rights, or ensure safety.

ii. Third-Party Service Providers:
We may share information with third parties who perform services on our behalf—such as payment processors, hosting partners, delivery services, customer support, or marketing tools.

iii. Marketing Communications:
With your consent, we may share your data with third-party partners for promotional purposes.

iv. Advertising:
We may partner with advertising agencies to deliver ads based on your browsing history and preferences.

v. Business Purposes:
We may share non-identifiable information with investors, analysts, or partners for general business analysis and performance tracking.


4. SECURITY OF DATA

We implement appropriate physical, electronic, and managerial procedures to safeguard and secure your personal information. However, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure.


5. MODIFICATION

We reserve the right to amend this Privacy Policy at any time. Updates will be posted on the Website and are effective immediately. Continued use of the Website after changes constitutes your agreement to the new terms.


6. LEGAL DISCLAIMER

We reserve the right to disclose your personal information as required by law or when necessary to protect our legal rights or comply with a legal process.


7. UNSUBSCRIBE

If you no longer wish to receive promotional emails from us, you may opt-out by emailing us at:
📧 support@donttellmama.co.in


8. CONTACT FOR ANY QUERY

If you have any questions or concerns regarding this Privacy Policy, your personal data, or your interaction with our Website, please contact:
📧 supportdonttellmama.co.in